Community outreach program

The Outreach Program provides mental health treatment and therapeutic support to enable individuals to recover, develop coping strategies and stay well.

The program seeks to minimise the disruption that can occur in a persons day-to-day living by reducing the length and frequency of hospital stays and providing community care as an alternative to an inpatient admission.

The Outreach Service provides clinical assessment, and therapeutic skills and support for people seriously affected by psychiatric illness. It is an alternative to in-patient treatment.

The program:

  • Adopt effective coping strategies
  • Assists with reintegration back into the community after hospitalisation
  • Improve their functioning
  • Learn about and manage their illness
  • Offers an alternative to hospitalisation
  • Provide carer information and education
  • Provides psychiatric clinical care in the most functional and least restrictive environment
  • Recognise the precipitants to relapse.

The aim is to provide clinical care, which assists patients to:

  • Supports patients to resume life functioning and reduce the risk of relapse.

The program supports specialist programs in:

  • Addictions
  • Eating disorders
  • Mindfulness and DBT approaches
  • Mother and baby
  • Older age psychiatry
  • Treatment of anxiety disorders and depression using cognitive behaviour techniques
  • Young people.

The following will exclude a patient from outreach support:

  • Patients who are not clinically safe to be treated in the community
  • Patients who live in circumstances where patient and/or clinician safety may be jeopardised
  • Patients who do not consent to community based treatment
  • Patients who are unable to participate actively in their care
  • Patients who are consistently unable to keep appointments.

Step 1

Referrals can be made from an Accredited Psychiatrist at The Victoria Clinic.

These referrals can be faxed directly to 03 9421 0739 marked to the attention of the Outreach Program.

Psychiatrists can request a referral form directly on 03 9420 9244.

Step 2

The Outreach Program will contact the patient directly to arrange an initial assessment. A permanent Outreach Clinician will then be allocated to the patient after the initial assessment.

Both Outreach Team Leaders hold a duty role and are available for consultation with treating psychiatrists and GP’s between 9.00am to 5.00pm if the patient or referring psychiatrist requires further information or support from the program.

The Outreach Program will not accept referrals for people who are violent due to the nature of the community based visits. It is also difficult for a community based service to support people experiencing homelessness due to the transient nature of their current lifestyle.

Quarterly reviews will be sent to the treating psychiatrist.

Step 3

Following patient's discharge from the program, a discharge summary will be sent to the referrer.

For more information:
Please call The Victoria Clinic Outreach Program Manager on 03 9420 9244

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